The First-Time Trainer: A Step-by-Step Quick Guide for Managers, Supervisors, and New Training Professionals
By Tom W. Goad.
Description
You've been asked to train a co-worker in a software program - by tomorrow! Or you've been told to train three people in customer service - this week! Whatever the situation, more and more of us are asked to provide last-minute training. Whether you're a manager, a supervisor, a team leader, or a new training professional, this concise guide gives you the critical elements of training so that you can become an "overnight" trainer. - from Amzon
ISBN(s)
0814479421, 9780814479421
